Privacy Policy
Nest Apps ("we", "us") provides household-focused mobile applications. This policy explains what personal data we collect, why, who we share it with, and how you can control it. It covers every Nest app you install, whether distributed through Google Play, the Apple App Store, or our web app.
1. Who we are
Controller: Emmanuel Janssens, trading as Nest
Apps.
Contact:
emmanueljanssens72@gmail.com
2. What we collect and why
2.1 Account data
- Email address, chosen username, and authentication tokens, used to sign you in and to let you share groups with other members.
- Profile preferences (theme, locale).
2.2 Content you create
- Recipes, meal plans, ingredient lists, group/household memberships, and any notes you enter.
- Images you capture or upload through the camera permission solely for recipe import. Images are processed to extract a structured recipe and then discarded, we do not retain them beyond the parsing request.
2.3 Purchase and subscription data
- Product identifiers, purchase tokens, subscription status, and renewal dates are stored so we can grant you the features you paid for across devices.
- We do not see or store your credit-card details. Billing is handled entirely by Google Play / Apple App Store.
2.4 Advertising identifiers
- If you are on the free tier we show interstitial ads through Google AdMob. AdMob may collect advertising identifiers and other diagnostic data per Google's ads policy.
- In regions where required (EU/UK/Switzerland) we present Google's User Messaging Platform (UMP) consent form on first run and send your consent choice to AdMob.
- Paying subscribers and users who purchase the BYOK unlock do not see ads and no advertising identifiers are collected for them.
2.5 Diagnostic data
- Crash reports and error logs via Sentry, so we can fix bugs. These may include technical context such as OS version, device model, and the screen you were on when the error happened. We do not intentionally include the content of your recipes or personal messages.
3. How we use your data
- Provide the core features of the apps (accounts, syncing, group sharing, recipe parsing, meal planning).
- Enforce the daily free-tier AI import quota.
- Serve interstitial ads on the free tier.
- Validate and honour your Google Play / Apple App Store purchases.
- Diagnose crashes and fix reliability issues.
- Communicate with you about important changes (account, billing, security).
We do not sell your personal data, and we do not use it to build advertising profiles beyond what Google AdMob does for its own ad serving.
4. Third parties we share data with
- Supabase, our hosting backend for accounts, content, and subscription records. Data is stored in EU regions under Supabase's DPA.
- Anthropic (Claude API), when you import a recipe by photo, paste, or URL on the free or Plus tier, the image or text is sent through our server to Anthropic's Claude model for parsing. Anthropic does not train on API traffic. Users who purchase the BYOK unlock call Claude directly from the device with their own key and we do not see that data.
- Google Play / Google Play Developer API, validates your purchases and delivers real-time notifications about subscription state changes (renew, cancel, refund).
- Google AdMob, serves interstitial ads to free-tier users, subject to consent (section 2.4).
- Google User Messaging Platform (UMP), collects and stores your EU/UK/CH ads-consent choice.
- Sentry, receives crash and error reports.
We do not ship data to these services beyond what is necessary to provide the features above.
5. Data retention
- Account and content data: kept while your account exists and for up to 30 days after account deletion, then purged.
- Billing events: retained for up to 7 years for legal and accounting compliance.
- Recipe-import image uploads: processed in memory and not stored.
- Crash reports: 90 days.
6. Your rights
Depending on where you live you have some or all of the following rights: to access the data we hold about you, to correct it, to delete it, to restrict or object to processing, and to data portability. You can exercise any of these by emailing emmanueljanssens72@gmail.com. We respond within 30 days.
If you are in the EU/UK/Switzerland you may also lodge a complaint with your national data-protection authority.
7. Deleting your account
You can delete your account from within the app (Profile → Settings → Account → Delete account) or by emailing us. Deleting your account removes your profile, recipes, meal plans, group memberships, and local app data. Billing records required for tax and accounting compliance are retained as described in section 5.
8. Children
Nest Apps are not directed at children under 13 (or 16 in the EU/UK). We do not knowingly collect personal data from children. If you believe a child has provided us data, email us and we will delete it.
9. International transfers
Our backend (Supabase) runs in the EU. Some third parties (Anthropic, Google) may process your data outside the EU under their own safeguards (Standard Contractual Clauses or equivalent).
10. Security
We use industry-standard encryption in transit (TLS) and at rest. API keys you provide for "Bring Your Own Key" (BYOK) mode are stored locally on your device using the platform's secure storage and never transmitted to our servers.
11. Changes to this policy
We will update this policy when we add features or change how we handle data. Material changes will be notified in-app or by email. The "Last updated" date at the top always reflects the current version.
12. Contact
Questions, requests, or complaints: emmanueljanssens72@gmail.com.